QUALITY GUARANTEE
QUALITY GUARANTEE
QUALITY GUARANTEE
Joy & Fibre® inspection process begins in the fields before harvest. We inspect the production process for quality and foreign material continuously which ensure all of our high-quality hays were grown from the clean, weed and grass free fields.
Joy & Fibre® American 1st Cut Timothy Hay is even hand-selected which control a proper ratio between stems and the leaves and maintain a superior quality. During the hand-select session, the dust and the hay which is below standard will be discarded.
Joy & Fibre® inspection process begins in the fields before harvest. We inspect the production process for quality and foreign material continuously which ensure all of our high-quality hays were grown from the clean, weed and grass free fields.
Joy & Fibre® American 1st Cut Timothy Hay is even hand-selected which control a proper ratio between stems and the leaves and maintain a superior quality. During the hand-select session, the dust and the hay which is below standard will be discarded.
Joy & Fibre® inspection process begins in the fields before harvest. We inspect the production process for quality and foreign material continuously which ensure all of our high-quality hays were grown from the clean, weed and grass free fields.
Joy & Fibre® American 1st Cut Timothy Hay is even hand-selected which control a proper ratio between stems and the leaves and maintain a superior quality. During the hand-select session, the dust and the hay which is below standard will be discarded.
Frequently Asked Question
1. Why select Joy & Fibre®?
Joy & Fibre® specialises in the production of hay products. We care about the wellbeing and individual preferences of each animal. Thus, we provide a large variety of hay products, hoping your pets can enjoy high-quality hay and a healthy lifestyle. All Joy & Fibre® Timothy Hay is hand-selected to minimise dust and withered hay. Your pet's digestion and dental health will be well taken care of with our hay and cubes.
2. Why is it important to have Timothy Hay for your small pet?
Timothy Hay is an important element in the diet of rabbits, guinea pigs and chinchillas. These animals are herbivores that need a large amount of plant in diet for their energy supply. Hay should make up to 70% of their diet. Your pets, especially rabbits, should have fresh hay available 24 hours a day. Hay should make up 80-90% of a bunny’s diet.
The rich fibre content of Timothy Hay provides the roughage that helps reduce the danger of hairballs and other blockages. It also helps maintain the length of their continuously growing teeth.
3. What is the difference between different types of hays?
Main Hay

Timothy Hay
There are two main types of Timothy Hay on the market, 1st Cut & 2nd Cut. 1st Cut refers to the first harvested hay with thicker stems and fewer leaves. It has a higher fiber content and lower protein; 2nd Cut refers to the second harvest. It comes in thinner stems and more leaves, leading to fewer fibre and higher amount of protein.
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Suitable for rabbits, guinea pigs and chinchilla of all life stages
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Rich in fibre which promotes digestion and intestinal function
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Help rodents to excrete the hair eaten during grooming and avoid the intestinal blockages
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Low calcium and low protein which prevents the formation of urinary stones and obesity
Side Hay

Alfalfa Hay
Adult rabbits (over 1 years old) do not need to be fed Alfalfa Hay unless there is any special reason because Alfalfa Hay has a relatively higher amount of nutrients. Excessive eating would cause softened stools, overweight, calciumuria and even ureteral stones.
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Suitable for young rabbits (under 1 years old), postpartum, lean and sick rabbits that need extra nutrients
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High amount in protein and calcium but fewer fiber

Orchard Grass
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Suitable for rabbits, guinea pigs and chinchilla of all ages
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Compared to Timothy grass, Orchard Grass has higher palatability because of the less grassy flavor but slightly sweet taste. This kind of hay usually the favorite of the picky rabbits

Oat Hay
It has a slightly sweet wheat flavor which can be used as a snack or to increase the amount of hay consumed.
When encountering a picky pet, you can also mix the Oat Hay together with the main grass for feeding.
Thick stems, crispy and less leaves are the characteristics of Oat Hay. This kind of hay also has a high amount of fiber which can promote the digestive and intestinal function. The thick stems are good for the healthy teeth growth as well.
4. What are the possible reasons and solutions for pets not willing to eat hay?
There are many possible factors which cause the unwillingness of pets in eating hay:
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Dental issues: abnormal teeth growth will cause discomfort while chewing. If uncomfortable chewing is an issue, a visit to the vet is mandatory.
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Location: pets have their favorite place for eating. They might lose their appetite if the hay is placed in a place that causes anxiety. Thus, try feeding your pet in their favorite areas, like the litter box or the couch, as your pet may only want to eat there.
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Boredom: pets may feel bored eating hay. To solve this problem, provide hay in different ways! Provide Hay Cubes and Pure-T Diet so that your pet can enjoy Timothy Hay in different forms. You may also provide Oat Hay to stimulate their apatite.
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Gastrointestinal problem: pets would groom themselves constantly and thus get furball , those excessive swallowed hair cannot be digested but coil with the protein in the intestinal tract and cause a fatal blockage in the digestive system. Once you find that your rabbit has an intestinal condition, please do bring your rabbit to a veterinary clinic immediately.
5. How should I store the hay?
Keep away from heat and humidity. Avoid direct sunlight or artificial light exposure. Once the bag is opened, please tightly re-seal the package to minimize the influences of hay quality by humidity.
6. What kind of pet is Timothy Hay suitable for?
Timothy Hay suitable for Rabbits, Guinea Pigs, Chinchillas and Tortoises.